Microsoft Dynamics 365 Field Service

MB-240T00

Course Overview

Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.

Who Should Attend

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.

Certifications

This course is part of the following Certifications: Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate

Prerequisites

If you’re a functional consultant responsible for configuring and implementing Dynamics 365 Field Service solutions for customers, you’re a good fit for this certification.

Course Content

Configure Microsoft Dynamics 365 Field Service
Configure bookable resources in Dynamics 365 Field Service
Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service
Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service
Incident types in Dynamics 365 Field Service
Inspections in Dynamics 365 Field Service
Manage scheduling options in Dynamics 365 for Field Service
Customize the schedule board in Dynamics 365 Field Service
Deploying Resource Scheduling Optimization
Get started with the Dynamics 365 Field Service Mobile application
Customize and configure the Dynamics 365 Field Service Mobile application
Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
Customer assets in Dynamics 365 Field Service
Set up Field Service to create work orders from IoT data
Create custom apps for Dynamics 365 Field Service
Gather customer feedback with Dynamics 365 Customer Voice

Duration

4 days

Price

£2365 +VAT

Delivery Method

Classroom Training, Online Training

Other Available Courses

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Course time, date, location, and delivery method will be agreed with you once the invoice is issued.

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