CRM Support & Maintenance

Always There When You Need Us

Overview

CRM systems require regular maintenance and support to remain effective, and that’s what InfoPad delivers with our Support & Maintenance services. Our aim is to keep your CRM system running smoothly, so you can focus on what matters most: your business.

Objectives

What We Do

At InfoPad, we understand that your business is a living entity, constantly evolving and facing new challenges. To support this dynamism, we offer comprehensive services that go beyond mere implementation. Our round-the-clock ongoing support ensures that operational hiccups are swiftly addressed, no matter the hour. Regular maintenance activities like system checks and software updates keep your CRM system running smoothly. Moreover, our ongoing development quota allows for enhancements and adaptations, reflecting the changing needs of your business. With InfoPad, you're not just purchasing a CRM system; you're investing in a full-service partnership aimed at your long-term success.

Ongoing Support

Technical glitches and operational issues don't follow a 9-5 schedule. That's why our support team is available round-the-clock to provide immediate assistance.

Regular Maintenance

Scheduled system checks, performance tuning, and software updates to ensure your CRM system is always at peak performance.

Ongoing Development

Recognising that the needs of your business evolve over time, we offer a quota for ongoing development as part of our support and maintenance package.

Why choose InfoPad

Our CRM Support & Maintenance services embody our core beliefs in Honesty and Transparency. We offer clear, upfront communication about all maintenance activities and provide real-time updates. We’re committed to ensuring your CRM system remains a profitable asset rather than a cost center.

Our Clients

We’re proud to work with some brilliant clients from a range of industries. Why not become one of them?

Testimonials

Don't just take our word for it. See what our clients say about working with InfoPad

We have worked with InfoPad for over four years and they feel very much part of the team. Whilst change is always difficult, the benefits to our organisation from the Dynamics system they have helped us to deliver are enormous. They have worked in an open way to help us make the best of all new features Dynamics 365 has to offer, and helped us reduce the overall costs of implementing the system by empowering our internal resources.

Ross MullengerHead of IT, Jewish Care

The Dynamics CRM system is vital in supporting our sales and marketing activity with businesses; I cannot imagine building the relationships we have and achieving the increases in revenue that we have seen without this CRM. With InfoPad, you get to speak directly to the consultants and developers who build your system and provide the training. Their technical expertise is clear; they are a pleasure to work with.

Meryl BonserDirector of Enterprise Business Development, UCEM

I must commend Infopad for the support and remarkable professionalism throughout a challenging and lengthy transition of Microsoft Dynamics. The transition to Microsoft Dynamics was a significant undertaking for our organisation and we had high expectations for the support we would receive. Infopad not only met but exceeded these expectations at every turn. They not only possessed an in-depth knowledge of Microsoft Dynamics but they tailored their approach to our specific needs by gaining an insight to our internal teams and building relationships.

Julie GoodwayIT Service Delivery Manager, ICAEW