Microsoft Dynamics CRM Training

Empower Your Team for Success with Professional CRM Training Courses

Overview

The best CRM system can become a white elephant if your team doesn’t know how to use it effectively. At InfoPad, we bridge this gap with our comprehensive Mircosoft Dynamics CRM Training services. We empower your team with the skills and knowledge they need to maximise the benefits of your CRM system.

Objectives

Choice of Training Delivery Methods

On-site Training: For teams that benefit from face-to-face interaction, we offer on-site training sessions conducted by CRM experts.
Virtual Training: If your team is geographically dispersed or prefers remote learning, we offer comprehensive virtual CRM training sessions.
On-demand Training Modules: For those who prefer learning at their own pace, we provide on-demand training modules that can be accessed anytime, anywhere.
Blended Learning: A mix of on-site and virtual sessions, along with access to on-demand modules, offers a holistic training approach, catering to varied learning preferences within your team.

What We Do

InfoPad's Microsoft Dynamics CRM training services are designed to equip your team with the skills and knowledge they need to excel in managing customer relations. Our skill-based training includes hands-on sessions on crucial aspects like data management, customer tracking, and analytics interpretation. Beyond operational know-how, we provide knowledge transfer that delves into the 'why' behind CRM functionalities and best practices, empowering your team for long-term adaptation and growth. Recognising that one size doesn't fit all, we offer a variety of training methods, from on-site sessions and virtual classes to on-demand modules, enabling a bespoke approach that accommodates diverse learning styles. With InfoPad, your team receives a complete educational package tailored to their needs.

Skill-Based Training

Practical, hands-on training sessions ensure that your team can navigate through the CRM system effectively. This includes data management, customer interaction tracking, and analytics interpretation.

Knowledge Transfer

Beyond just showing how, we explain why. Our training offers an in-depth understanding of CRM functionalities and best practices, equipping your team to adapt and evolve with changing needs.

Choice of Training Methods

Flexibility is key when it comes to learning. Choose from on-site training for face-to-face interaction, virtual training for remote convenience, on-demand modules for self-paced learning, or a blended approach to cater to varied learning preferences.

Why choose InfoPad

As a company that values the Transference of Skills, we don’t just offer training sessions but provide tools and resources for continuous learning. Our CRM training modules ensure that your team becomes self-reliant and proficient, capable of making the most out of your CRM investment.

Our Clients

We’re proud to work with some brilliant clients from a range of industries. Why not become one of them?

Testimonials

Don't just take our word for it. See what our clients say about working with InfoPad

We have worked with InfoPad for over four years and they feel very much part of the team. Whilst change is always difficult, the benefits to our organisation from the Dynamics system they have helped us to deliver are enormous. They have worked in an open way to help us make the best of all new features Dynamics 365 has to offer, and helped us reduce the overall costs of implementing the system by empowering our internal resources.

Ross MullengerHead of IT, Jewish Care

The Dynamics CRM system is vital in supporting our sales and marketing activity with businesses; I cannot imagine building the relationships we have and achieving the increases in revenue that we have seen without this CRM. With InfoPad, you get to speak directly to the consultants and developers who build your system and provide the training. Their technical expertise is clear; they are a pleasure to work with.

Meryl BonserDirector of Enterprise Business Development, UCEM

I must commend Infopad for the support and remarkable professionalism throughout a challenging and lengthy transition of Microsoft Dynamics. The transition to Microsoft Dynamics was a significant undertaking for our organisation and we had high expectations for the support we would receive. Infopad not only met but exceeded these expectations at every turn. They not only possessed an in-depth knowledge of Microsoft Dynamics but they tailored their approach to our specific needs by gaining an insight to our internal teams and building relationships.

Julie GoodwayIT Service Delivery Manager, ICAEW

Thank you InfoPad for all your great work in helping Crisis to get ready for our annual Crisis at Christmas event. We really appreciate your work, skills, and expertise in bespoke solutions. Your deep knowledge of Dynamics, combined with an understanding of our unique business needs, resulted in a solution that seamlessly integrates with our operations. The enhancement of our system allowed us to streamline our donation and stock take processes so that our volunteers can continue supporting us during this busy time of the year.

Zuza ArcichowskaBusiness Systems Manager, Crisis UK